At Highlight Weddings & Events, our goal is to make booking your wedding entertainment a seamless and enjoyable experience. From your first inquiry to the last dance, we’re here to guide you every step of the way. Here’s what to expect as we work together to make your wedding a true Highlight.
Frequently Asked Questions
Here are questions that we get from couples just like you! If you don’t find your answer, feel free to email us here!
Photo by Kristen Bendigo
1. Discovery Call
Our 30-minute Discovery Call is the first step in crafting an unforgettable wedding experience. We’ll learn about your love story, what makes you unique as a couple, and your vision for the big day. This helps us create a personalized entertainment experience just for you. Bring your questions! We’ll discuss our style, experience, and how we work to make your day seamless and unforgettable.
2. Booking
Once you decide we’re the perfect fit, we’ll send a contract and invoice outlining your selected services. After signing and paying the 50% deposit, CONGRATULATIONS! Your wedding entertainment is officially secured. We’ll send over helpful information to guide the next steps and get started planning your perfect day.
3. Your Event Team
During the planning phase, we’ll proactively coordinate with the rest of your Wedding Event Team to streamline logistics and reduce the questions coming to you. Pre-wedding, we remain fully available for any questions or updates. You’ll also receive a date for our Creative Planning Meeting to start designing your one-of-a-kind entertainment experience.
4. Your Creative Meeting
About two months before your wedding, we’ll hold a Creative Meeting where you and your Event Host will go over every detail of your big day. This is where the magic happens! From song selections to speeches and announcements, we’ll work together to make your wedding truly YOURS. Whether you’re sticking with traditions or adding unique twists, we’ll help refine and execute your vision effortlessly.
5. Final Check-In
Two weeks before your wedding, we’ll reconnect to confirm any outstanding details and finalize any decisions that were pending from the Creative Meeting. This ensures everything is set for a flawless celebration!
6. Showtime!
The big day is here! Whether we’re part of your ceremony or just the reception, we’ll arrive at least 3.5 hours early to ensure every detail is handled to perfection. This gives us ample time to set up meticulously, conduct thorough soundchecks, and be fully prepared to deliver a seamless experience. From your grand entrance to the final dance, we’ll create a personalized atmosphere that reflects your unique vibe. Our goal is to bring your vision to life and leave you and your guests will rave about for years to come!
Questions to Ask a Wedding Entertainment Company
As promised, here are questions you should ask any wedding entertainment company you’re considering hiring — followed by our answers!
How long have you been in business and how much experience do you have?
Highlight was founded in January 2020, and we’ve had the privilege of being part of over 300 weddings.
How far in advance should we book?
The average booking window for wedding entertainment is 6–9 months. However, if your wedding date is set, it’s best to book as soon as possible. Our policy is one event per Event Host per day, so once your date is reserved, it’s no longer available to other couples.
What is the deposit, and when is the balance due?
The deposit is 50% of the total amount if your wedding is booked more than 30 days in advance. For bookings made less than 30 days out, full payment is required at the time of booking. The remaining balance is due 30 days prior to your event, and our system will send you a notification to remind you.
Can we add additional hours?
Absolutely! We’re happy to accommodate additional time to keep your celebration going.
What is your policy on tipping?
Gratuity is never expected but always appreciated. If you decide to tip, the customary amount is 10–20%.
Does your pricing include setup and breakdown?
We bring everything needed for setup. You don’t need to provide a vendor meal, but if one is offered, we prefer it to be a to-go meal. We stay fully focused on your event during the reception to handle any unexpected moments and maintain professionalism throughout.
Do you bring backup equipment?
Yes, your day is too important not to be prepared. We bring backup equipment, including:
- A backup speaker
- A duplicate hard drive
- A backup playlist with all your requested music
- Backup cables, and more
What happens if you’re unable to perform?
While we’ve never missed a wedding, we understand the importance of being prepared. If unforeseen circumstances arise, we’ll notify you as soon as possible — no later than 24 hours before the event. We’ll also inform your vendors and arrange a trusted professional DJ/MC from our network to step in, so you won’t have to manage the situation yourself.
Do you carry liability insurance?
Yes, we carry a $2 million liability insurance policy for your peace of mind.
What do you wear to an event?
For setup, we wear a black polo with Highlight branding and dark jeans. For your wedding, we dress to complement your color palette and aim to match the attire of your guests. Our goal is to blend in seamlessly and look like a natural part of your event.
How extensive is your music library or song list? What genres can you cover?
We have a library of over 10,000 wedding-appropriate songs, covering virtually every genre from the 1920s to today’s hits. All songs are clean and edited to ensure they are suitable for everyone, including your guests, venue staff, and anyone nearby. We aim to create a positive and inclusive atmosphere.
Do you play requests during the event?
That’s entirely up to you! Some couples love the idea of their guests making requests, while others prefer to maintain a specific vibe throughout the night. We’ll follow your guidance to ensure the music matches your vision perfectly.
Did you have any questions we didn’t quite cover? Email us here.